complaint·July 24, 2023

Continued from LIC9099 LPA conducted a walk through of the facility and observed that the air conditioning unit in R1's room was functioning appropriately. LPA also observed that the thermostat temperature for the common space in Memory Care was 75 degrees Fahrenheit, while the thermostat temperatures on the first and third floors of Assisted Living were 73 degrees and 69 degrees Fahrenheit. Per Title 22 Regulations - 87303 Maintenance and Operation, facilities must maintain a comfortable temperature between 68 degrees and 85 degrees Fahrenheit, therefore the facility is within regulation. The allegations of Facility is not maintaining a comfortable temperature for residents in care, and Resident's Air Conditioning unit is in disrepair is Unsubstantiated. A finding that a complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Exit interview conducted. Copy of report discussed and LIC811 (Confidential Names) and provided to Administrator. Signature on form confirms receipt of documents.