Complaint·July 11, 2022

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on the above captioned complaint allegations. LPA met with Adam Waskow and discussed the findings. During the course of this investigation, the Department interviewed staff and other witnesses, reviewed photographs, obtained documents, and made site visits to the facility. The following determinations are made: Complainant alleges facility staff did not report R1's change in condition and did not provide adequate hygiene care for R1; Personal physician for R1 states physician was notified of changes and that care of residents at the facility is excellent; Hospice nurse states facility staff have provided good care for R1; This Department has found no evidence of that staff did not make necessary reports or left R1 in soiled condition; No care notes for the month of April 2022 have been provided by facility for review and staff claim an extensive search for the notes has been made. Administrator states allegations are unfounded and states an appeal will be made. Although the allegations may be valid, or true, based upon the statements made and lack of critical documents, there is not a preponderance of evidence to prove the allegations did, or did not, occur. Therefore, the allegations are UNSUBSTANTIATED. Report left at facilty. No citations issued.