complaint·July 19, 2024

Continued from LIC9099 Interviews conducted revealed that caregivers report to medication technicians when there is an emergency, and the med techs determine whether or not they should call 911. Per interviews conducted, caregivers found the resident to be deceased and immediately called the Administrator of the facility. Caregivers had attempted to get in contact with R1s responsible party as they wanted the responsible party’s permission before calling 911. Administrator called Staff 1 (S1) to immediately go to the facility and assess the situation. When S1 arrived to the facility, they immediately called 911. Investigation confirmed that there was a 90 minute delay in calling paramedics due to the facilities procedures for determining when to call emergency services. Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore the above allegation was found to be SUBSTANTIATED . Deficiencies are cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted. Copy of report, LIC-9099D, Plan of Corrections, and Appeal Rights discussed and provided to Administrator. Signature on form confirms receipt of documents.