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Public Record

Haven House of San Rafael

License 216803931Residential Care - ElderlySan Rafael, CA
3 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(415) 472-2679
Address
45 Meriam Dr
Licensed since

Marin County context

50*CCLD

Total facilities

6.8*CCLD

Avg citations

15.6*CCLD

Avg visits

5.0*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Ownership

Haven House LLC

2assisted living facilities in California licensed to the same operator

Grouped by the operator name recorded in public CCLD licensing records. Common control is an inference, not a legal determination; confirm it independently before relying on it. How we determine ownership

Citations

3 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87608(a)(5)(B)Type A

    *Amended* 87608 Postural Supports:(a)...supports may be used...(5) Under no circumstances shall postural supports include tying, depriving, or limiting the use of...hands or feet. (B) Bed rails that extend the entire length...prohibited except for residents currently receiving hospice care...This requirement was not met as evidenced by: Based on records, observations, and interviews, Licensee did not comply with the section cited above. R1 had a gait belt around their wheelchair and two half bed rails as a full bed rail. This poses an immediate health and safety risk to residents in care.

  • Dignity in personal relationships

    87468.1 Personal Rights of Residents in All Facilities:(a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1)To be accorded dignity in their personal relationships with staff, residents, and other persons. Thisrequirement was not met as evidenced by: *Amended* Based on interviews conducted, Licensee did not comply with the section cited above. R1 has a camera in their room without the written approval/consent of the Department or R1's Responsible Party. This is a potential health and safety risk to residents in care.

  • 87468.2(a)(6)Type B

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities:(a)...residents...shall have all of the following personal rights:(6) To make choices concerning their daily lives in the facility. This requirement was not met as evidenced by:Based on interviews, Licensee did not comply with the section cited above. R1 stated that they go to bed earlier than they prefer and are also unable to get out of bed on their own. This is a potential health and safety risk to residents in care.

Inspection record

9 visits on record since 2021. Most recent on 2025-11-24.

5 routine inspections, 2 complaint visits. 2 complaints on record, 2 of 2 substantiated.

3 citations across the record on file

Nearby

Other licensed assisted living facilities in San Rafael

FAQ

Common questions about this facility

Is Haven House of San Rafael licensed in California?

Yes, Haven House of San Rafael is currently licensed in California. It has been licensed since 2020.

How many citations does Haven House of San Rafael have?

Haven House of San Rafael has 3 citations on record: 1 Type A (more serious) and 2 Type B citations. It has received 9 visits (5 inspections, 2 complaint visits, 2 other visits).

When was Haven House of San Rafael last inspected?

Haven House of San Rafael was last inspected on November 24, 2025 (about 8 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Haven House of San Rafael?

Haven House of San Rafael is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Rafael, Marin County, California.

How does Haven House of San Rafael compare to other assisted living facilities in Marin County?

Haven House of San Rafael has 3 citations, which is below the county average of 6.8 citations per facility. There are 50 assisted living facilities in Marin County.

Does Haven House of San Rafael have any serious violations?

Haven House of San Rafael has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Haven House of San Rafael had any complaint inspections?

Haven House of San Rafael has received 2 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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