Public Record
Gentle Home Care Llc
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (415) 499-1632
- Address
- 463 Nova Albion Way
- Licensed since
Marin County context
50*CCLD
Total facilities
6.8*CCLD
Avg citations
15.6*CCLD
Avg visits
5.0*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
3 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87705(e)(7)Type B
87705 Care of Persons with Dementia (e) Licensees that use delayed egress devices...shall meet the following...requirements: (7) Delayed egress devices shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents...this requirement was not met as evidenced by: based on record review, Licensee did not comply with the section cited above. Resident 1 (R1) eloped from the facility. R1's physician report showed they are unable to leave unassisted. This poses an potential health/safety/personal rights risk to residents in care.
2024
- 87705(f)Type A
Requirements for locking exterior exits
Based on observations made, Licensee did not comply with the section cited above. Licensee did not ensure that the following items were stored inaccessible to residents with dementia: scissors in resident bathroom, cleaning supplies under kitchen sink, and clorox jug in the backyard. This poses an immediate health and safety risk to residents in care.
- 87303(e)(2)Type B
Provide resident hot water for personal care
Based on observations made, the Licensee did not comply with the section cited above. All facility sinks were found to be out of Title 22 regulations of 105F to 120F measuring at 131.1F, 134.4F, 123.0F, 121.8F, 120.9F, and 121.1F. This poses a potential health and safety risk to residents in care.
Inspection record
9 visits on record since 2021. Most recent on 2026-06-09.
4 routine inspections.
- Other1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
3 citations across the record on file
Nearby
Other licensed assisted living facilities in San Rafael
FAQ
Common questions about this facility
Is Gentle Home Care Llc licensed in California?
Yes, Gentle Home Care Llc is currently licensed in California. It has been licensed since 2021.
How many citations does Gentle Home Care Llc have?
Gentle Home Care Llc has 3 citations on record: 1 Type A (more serious) and 2 Type B citations. It has received 9 visits (4 inspections, 5 other visits).
When was Gentle Home Care Llc last inspected?
Gentle Home Care Llc was last inspected on June 9, 2026 (4 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Gentle Home Care Llc?
Gentle Home Care Llc is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Rafael, Marin County, California.
How does Gentle Home Care Llc compare to other assisted living facilities in Marin County?
Gentle Home Care Llc has 3 citations, which is below the county average of 6.8 citations per facility. There are 50 assisted living facilities in Marin County.
Does Gentle Home Care Llc have any serious violations?
Gentle Home Care Llc has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Next steps for this record
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