complaint·February 12, 2024

Staff informed If items go missing or are brought to the facilities attention our procedure is, we have a missing register log and we report it to the general manager, who reports it to the family, and if the item is more than $100.00 we do a police report. Facilities theft & loss log obtained 11/22/2023 from 1/2020 through 11/11/2023 lists 28 missing items 18 found. No items for R1 on list. Interview with former Administrator indicated one gold necklace was reported via email from reporting party but was not aware of any other items missing. Interviews with 5 out of 7 staff revealed no information of missing items or that they were reported to them. Police report regarding missing items was obtained and indicates case closed. Based on LPAs record review of facility as well as outside documents, and interviews with staff, LPA was unable to either prove or disprove facility staff did not safeguard resident’s personal belongings. Therefore, the allegation is Unsubstantiated. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated .