Office review·August 25, 2022

Licensing Program Manager Bethany Moellers, Licensing Program Analyst Carla Fernandes-Goes met with Ric Pielstick - Executive Director, Sue McPherson - VP of Regulatory , Mark Maclaine - Vice President of Operations for Novato, Jennifer Sato - Regional Health Service Director Specialist. This meeting was conducted virtually due to COVID-19. This meeting is being conducted to ensure that Executive Director is aware and understands non-compliance plan in place and review documentation that is required from facility under # 87211 Reporting Requirements. Facility understands that internal documentation can be requested by the Department based on Title 22 Regulations. In addition, it was discussed the importance of making sure that all necessary incidents are reported and in a timely matter. The licensee was informed that additional civil penalties are under review by the Department per Health and Safety Code 1569.49 (f) due to substantiated complaint # 21-AS-20210310171803 & one more under Priority 1 complaint under investigation for formal facility #216803904 Oakmont of Novato . There were no deficiencies cited at this time.