Incident investigation·December 18, 2025

LPA Loera conducted a case management visit to amend complaint 21-AS-20251104102911 to be findings of unsubstantiated and to issue a citation under personal rights. On 10/17/2025 Community Care Licensing (CCL) received an incident report regarding resident (R1) and resident (R2). Incident report states R1 was involved in an altercation with R2 on 10/11/2025. On 10/11/2025 around 4:15am, R1 was found yelling in the hallway for help and said R2 came into their room and “slapped them in the face”. Staff (S1) went into R1s room and found R2 still in the room and was still agitated and was not re-directable. Police were called to take a report and helped escort R2 back into their own room. No injuries were noted or visible. (Deficiency cited; 87468.1(a)(1)) Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC811(confidential names), LIC809D, Plan of Corrections, and Appeal Rights discussed and provided to Executive Director.