complaint·December 3, 2024

It is also alleged that facility has insufficient staffing. LPA conducted interviews, made observations, and reviewed facility documents. LPA was unable to discover that resident care needs were not being met per Title 22 Regulations. Although response times may be delayed, there is no evidence that care needs are not being met. There is differing information regarding insufficient staff after interviews and investigation to prove or disprove the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC811 (Confidential Names), LIC9099D (Deficiency Page), Plan of Corrections, and Appeal Rights discussed and provided to Executive Director.