Incident investigation·May 8, 2025

Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident visit and met with Memory Care Director, Sean Bannister. The purpose of the visit was to follow up on self reported incident that was submitted to Community Care Licensing (CCL). Per conversation with Memory Care Director, there are no cameras in facility and no other staff or residents witnessed the incident. Facility has an ongoing internal investigation but not yet completed. Staff (S1) has been suspended while investigation is pending. Memory Care Director confirmed once they have completed their internal investigation they will send a copy to CCL, along with a copy of the Police Departments investigation findings once completed. LPA gathered documents. No deficiencies cited. Exit interview conducted with Memory Care Director. Copy of report and LIC811 (confidential names) was provided.