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Inspection visit

complaint

BLUFFS AT HAMILTON HILL, THELicense 2168040661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/04/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of delivering complaint findings regarding the above allegation. LPA arrived and met with Executive Director, Jose Acumabig. During the investigation, LPA conducted interviews, reviewed documents and made observations. During the course of the investigation, Document review of R1s alarm response report shows on 06/30/2025, R1 called for assistance at 4:24AM and didn’t get answered until 4:43AM, a total of 19 minutes. On 08/26/2025, R1 called for assistance at 5:05AM and didn’t receive assistance until 5:44AM, a total of 39 minutes. On 09/16/2025, R1 called for assistance at 5:27AM and didn’t receive assistance until 6:20AM, a total of 53 minutes. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation are found to be SUBSTANTIATED. California Code of Regulations, Division 6, Chapter1 is being cited on the attached LIC 9099D. Appeal rights given.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(6)Type B

    §1569.269 Enumerated rights... (a)Residents...shall have all of the following rights:(6) To care, supervision, and services that meet their individual needs...delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met by licensee as evidenced by: Based on LPA record review of facility's pendant call button system log, R1 bell response time was 19 minutes, 39 minutes, and 53 minutes which poses a potentional risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 4, 2025 inspection of BLUFFS AT HAMILTON HILL, THE?

This was a complaint inspection of BLUFFS AT HAMILTON HILL, THE on November 4, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to BLUFFS AT HAMILTON HILL, THE on November 4, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "§1569.269 Enumerated rights... (a)Residents...shall have all of the following rights:(6) To care, supervision, and servi..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.