Follow-up·November 18, 2025

Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident Visit and met with Executive Director, Jose Acumabig. The purpose of the visit was to follow up on an SOC341 that was self-submitted to Community Care Licensing (CCL). CCL received an SOC341 on 11/12/2025. Report stated that on 11/10/2025, staff member (S1) told management they had concerns regarding staff (S2) and staff (S3). S1 witnessed S2 aggressively pull bed covers, physically restrain, and yell at a resident (R1). S1 told S3 about the incident and instructed S3 to report the incident. Facility confirmed there was no report related to the incident that was submitted by S3. S2 was suspended while facility conducted an internal investigation. Facility made all notifications per Title 22 Regulations. During visit, LPA was informed that S3 is no longer employed at the facility. LPA obtained additional documentation. No Deficiencies Cited during visit. Exit interview conducted. Copy of report discussed and provided to Executive Director.