Complaint·November 20, 2025

Continued from LIC9099 Follow up interview with licensee revealed I1 ceased working 10/16/2025 and obtained different employment. There was sufficient information obtained that supported a violation had occurred. Based on interviews and record/document reviews obtained during the investigation the allegation Uncleared staff member providing care and supervision to residents in care is Substantiated, meaning the preponderance of evidence standard has been met, therefore the above allegation is Substantiated . **$500.00 civil penalty assessed for uncleared adult I1 working in facility The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided. Continued from LIC9099A Four staff interviews were conducted. S2 indicated sometimes residents have bad days or are confused due to their dementia or have behaviors but all staff try to help the residents through these times. Outside parties (I2 & I3) who visit R1 at the facility at all different hours indicated there is no supporting information that could raise any concerns regarding or about the care residents are receiving at this facility. Law Enforcement report indicated did not believe anyone at the facility was in immediate danger or was being denied care or was neglected in any way. Case Closed. There was no information obtained that supported a violation had occurred. Based on interviews conducted, observations, and Law Enforcement report obtained during the investigation, the allegation staff speaks inappropriately and aggressively to residents in care or treats the elders in the home badly is Unsubstantiated , meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.