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Inspection visit

complaint

OBSERVATORY CARE HOMELicense 2368009701 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

At approximately 11:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Licensee Eliseo Alcasid and reviewed records. Based on records reviewed and interview conducted, Licensee did not provide a refund to residents estate as required by regulation. Licensee stated he thought there was a longer time period to refund the estate. LPA provided copies of regulation regarding refunds. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Licensee and Appeal rights were given.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued...to the resident’s estate, within 15 days after the personal property is removed. This requirement is not met as evidenced by: Based on record review, Licensee did not provide refund per regulation. This poses a potential Personal rights risk to residents in care.

  • 87211(a)(1)(A)Type B

    (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any...(A) Death of any resident from any cause regardless of where the death occurred...This requirement is not met as evidenced by: Based on record review, Licensee did not send a written death report after the death of a resident.

FAQ · About this visit

Common questions about this visit

What happened during the June 28, 2024 inspection of OBSERVATORY CARE HOME?

This was a complaint inspection of OBSERVATORY CARE HOME on June 28, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to OBSERVATORY CARE HOME on June 28, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.