Follow-up·April 3, 2026

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct a complaint investigation. LPA met with Staff Jermaine Stuart. During this visit LPA became aware of several areas of concern: -Non-payment of Licensing fees -Administrator not being present at the facility and not having a qualified person left in their place. -Staff not receiving the required training. -Staff working more than 16 hours per day. A mandatory office meeting has been scheduled for 04/22/2026 at 2:00PM, at the Santa Rosa Regional office located at 1450 Neotomas Avenue Suite 100, Santa Rosa CA, 95405. The purpose of this meeting is to discuss the areas of concern listed above. During this visit LPA spoke with Licensee Sylvester Okoro on the telephone and informed him of these concerns and the date of the meeting. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Jermaine Stuart and Appeal rights were given.