complaint·April 7, 2025

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with Administrator Isaac Rolle, toured the building and reviewed records. Based on records reviewed and interviews conducted, LPA was not able to find evidence to support the allegations listed above. LPA reviewed home health documentation and did not find an order for creams for a foot injury. Creams ordered were documented in facility medication documentation. LPA reviewed documents regarding resident medical care. LPA observed facility submitted special incident reports regarding a resident fall. The incident report stated emergency services were contacted. LPA reviewed resident records and observed hospital discharge paperwork regarding medical care from the fall. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.