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Inspection visit

Complaint

PARK MERCEDLicense 2472024282 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/04/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to administrator and was allowed entry. During the course of the investigation, LPA conducted a facility tour, conducted interviews, and reviewed records. Allegation: Staff caused an injury to a resident in care. Based on interviews, while assisting resident (R1) with showers and dressing, S1 caused pain to R1 left hand. R1 was taken to medical facility for evaluation that revealed no injury. Allegation: Staff did not notify resident's responsible party of an incident. Based on records review, the responsible party was notified of the incident by phone, on 6/2/25. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Report continues on attached LIC9099-A

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    87411 Personnel Requirements - General. (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not observed as evidenced by: records review Based on records review and interviews S1 pulled R1 resulted in pain of R1 left wrist and left shoulder. This is poses potential health and safety risk to presons in care

  • 87468.1(a)Type B

    Residents in all facilities must have rights

    Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: This requitement was observed as evidenced by: records review. The facility failed to follow resident care plan and yelled on resident violating R1 personal rights. This is poses potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 4, 2025 inspection of PARK MERCED?

This was a complaint inspection of PARK MERCED on November 4, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to PARK MERCED on November 4, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87411 Personnel Requirements - General. (a) Facility personnel shall at all times be sufficient in numbers, and competen..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.