Complaint·June 23, 2021

Licensing Program Analyst (LPA) Lady Cabrera conducted the subsequent complaint visit. LPA spoke with Administrator Tyler Wilds and delivered investigation findings regarding the above allegations. This agency has investigated the complaint alleging the above allegations. The Department conducted interviews, and reviewed records. On 04/27/2021, Resident's (R1) Physician’s Report was completed prior to being admitted to the facility on 04/29/2021. Per Physician’s Report, it indicates R1’s Primary and secondary diagnosis, R1’s physical health status, mental condition, capacity for self-care, and ambulatory status. Based on the Physician’s Report and Resident’s Assessment dated 04/28/2021, it determines the level of care and current records for R1. We have found that the complaint was unfounded, therefore we have dismissed the complaint. Exit Interview was conducted. Administrator was informed that as a COVID-19 precautionary measure, this report will be emailed.