Follow-up on corrections·May 3, 2023

On 5/3/23 at 1:54 PM, Licensing Program Analyst (LPA) Malia Thao conducted a case management - deficiencies inspection to address observations made during complaint #24-AS-20230106152902 inspection. LPA explained reason for inspection and met with Administrator Shelly Randel. During the complaint inspection, LPA observed the signal system devices installed at bedside and in the bathrooms of sampled bedrooms in Memory Care of room #306, 308, 314, and 317 were all inoperable. During interviews, LPA found that staff conduct 30 minute checks on residents and do not use pagers to be able to receive the signal system alert for the memory care residents. A deficiency is being cited based on LPA observation, interviews conducted, and record review in accordance with the California Code of Regulations, Title 22, see LIC809D. An exit interview was conducted and a Plan of Correction was reviewed and developed with the Administrator. Due to technical difficulties, a copy of this report and appeal rights were emailed to Administrator with "read receipt" to confirm receipt of this report.