complaint·November 18, 2024

On 11/18/24 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the finding for the allegation(s) listed above. LPA introduced herself and explained the reason for the visit and met with Executive Director (ED) Krista Willson and Administrator (AD) Elizabeth Reynaga. 1. The Department investigated the allegation: Staff drinks alcohol while working at the facility. LPA conducted multiple interviews with staff members and third parties. Interviewees stated they have never witnessed any staff members drinking at the facility or intoxicated while at the facility. 2. The Department investigated the allegation: Staff are not providing activities for residents. LPA reviewed the activity calendars at the facility and conducted multiple interviews with residents, staff members, and third parties. Interviewees stated there are various types of activities done at the facility. Examples of activities are coloring, puzzles, various games, and sometimes one on one with residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated . Exit interview was conducted and a copy of this report was provided to Executive Director (ED) Krista Willson and Administrator (AD) Elizabeth Reynaga.