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Inspection visit

complaint

VALLEY SPRING MEMORY CARELicense 247209172
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

The Department has investigated the allegation of: Staff did not seek medical care for resident after injury. LPA reviewed records and conducted multiple interviews with residents, staff, and third parties. During the interviews LPA was not informed of any incidents regarding the allegation above and there were no specifics provided of who did not receive medical care after injury. LPA did not observer records of residents being injured and staff not seeking medical care. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview was conducted and a copy of this report LIC9099 was provided to Administrator Elizabeth Reynaga

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services.This requirement is not met as evidenced by: Based on observation, interview, and record, facility did not comply with the regulation listed above, which poses a potential health and safety risk to residents in care. On January 1, 2026 the facility had no Med Tech on duty from 3:00AM-7:00AM.

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FAQ · About this visit

Common questions about this visit

What happened during the March 5, 2026 inspection of VALLEY SPRING MEMORY CARE?

This was a complaint inspection of VALLEY SPRING MEMORY CARE on March 5, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to VALLEY SPRING MEMORY CARE on March 5, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.