Follow-up·August 1, 2023

On 8/1/23 at 10:20 a.m. Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to conduct a case management visit. LPA was greeted at the facility by caregiver and allowed entry into the facility. LPA met with Manager Maria Knight who was already at the facility. LPA was informed facility's water well has had no water as since 7/29/23. LPA spoke with Manager regarding water well being dry since 7/2923. Manager stated on 7/29/23 at 5:45 am care provider noticed no water and called Manager & Administrator. Manager and Administrator arrived at the facility shortly after. Manager stated water was off for about 2 hours and was completely restored by about 8:45 a.m. LPA asked if the resident's daily routine was interrupted and Manager stated no one's routine was interrupted. Manager stated the facility had one pellet of water delivered which has about 1872 bottles of water and have 2 pellets of bottled water on reserve. A neighbor of the facility allowed the facility to access their water well as a temporary fix. Facility is working with Living Wells and anticipates the job to be completed in about three weeks. If the well cannot be fixed at that time the company will bring water citrons to the facility to provide water (water containers). Currently the facility is utilizing paper plates and cups in order to use less water from the well. Facility has an Emergency Disaster Plan posted in the facility with 2 temporary locations listed. Facility also has an emergency exit map located in the facility and accessible to staff & residents. Exit interview was conducted and a copy of this report was provided to Manager Maria Knight.