complaint·November 13, 2025

Allegation: Facility is uncleaned. Based on observation and interviews, the facility has two additional staff members with administrator present to provide residents’ care and keep facility clean. Interviews conducted with witnesses stated that they have not observed any issues with the facility being uncleaned. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Residents are left in soiled diapers for an extended period of time. Based on observations and interviews, residents are checked every two hours and turned. Records reviewed did not indicate that the residents had injuries or sores. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiency cited during this visit. Exit interview conducted, report signed and copy of this report provided to administrator for facility records.