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Inspection visit

complaint

VISIONARY CARMEL-BY-THE-SEA ASSISTED LIVINGLicense 2707087161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/06/2025, Licensing Program Analyst (LPA) V. Gorban conducted an unannounced initial complaint investigation. LPA explained the purpose of visit to staff Tiera Maxwell and was allowed entry. During the course of the investigation, LPA conducted a facility tour, interviewed administrator and client, and reviewed records. The Department has investigated the allegation: Staff not present during night shift. Based on interviews staff confirmed that earlier this year in January no staff member was present in the facility grounds from 7AM to 8AM, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiency cited of attached LIC9099-D Exit interview conducted, repot signed and copy of this report with appeal rights provided to staff for facility records.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355(e)(2)Type A

    87355 Criminal Record Clearance. (2) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not observed as evidenced by: The facility failed to ensure Staff (S1) back ground cleared and associated to the facility roster. This is poses immediate health and safety risk to persons in care

  • 87410Type B

    87211 Reporting Requirements. (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days. This requirement was not observed as evidenced by:

  • 87411Type B

    87411 Personnel Requirements - General.(c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69. This requirement was not observed as evidenced by:

  • 87411(a)Type B

    87411 Personnel Requirements - General. (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not observed as evidenced by: The facility failed to ensure staff is sufficient in numbers to provide care to all residents at all times. This is poses potential health and safety risk to person in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 6, 2025 inspection of VISIONARY CARMEL-BY-THE-SEA ASSISTED LIVING?

This was a complaint inspection of VISIONARY CARMEL-BY-THE-SEA ASSISTED LIVING on November 6, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to VISIONARY CARMEL-BY-THE-SEA ASSISTED LIVING on November 6, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87355 Criminal Record Clearance. (2) Obtain a California clearance or a criminal record exemption as required by the De..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.