complaint·September 26, 2024

Continued... Regarding the allegation Facility required an unqualified staff to train other staff. LPA Hurt interviewed two facility medication technicians, both stated they do allow new medication technicians to shadow them as part of the training process. The medication technicians both stated they are instructed during the shadow process not to train as it is only shadowing. The medication technicians stated they do end up answering any questions the newer medication technicians ask, but they are not training new staff. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Facility did not ensure that staff are being properly trained. Staff 1 stated they were given a training course by the facility nurse, and hands on training before assisting any residents with medications. Staff 1 stated they also did shadowing of other facility medication technicians. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Facility administrator did not prevent residents from missing medication doses. LPA Hurt reviewed three assisted living residents Centrally Stored Medication Record, and Medication Administration Record from the months of February 2024. The records document all three residents were administered their medications. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Continued... Staff are not properly managing residents’ medications. LPA Hurt reviewed three assisted living residents Centrally Stored Medication Record, and Medication Administration Record from the months of February 2024.The facility staff are assisting residents with their medications. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Facility did not ensure residents medical assessment forms are updated. Several facility residents in Assisted Living do not have their Physician's Reports updated annually as is not required. Based on documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with Nestor Valdez and Vanessa Ramirez, and a copy of this report along with appeals rights provided.