Complaint·December 9, 2022

... Continued from 9099 Regarding the allegation Staff are falsifying medication administration records. Based on interviews conducted with facility staff during this investigation the facility is not falsifying medication administration records. LPA interviewed three facility staff, all three stated they have never witnessed anyone falsifying medication records. Staff 1 stated they never change the labels. If the doctor makes a change in the medication per the doctor's order, they will update the MAR instructions. The pharmacy will usually update the prescription and send a new prescription out. Therefore, this complaint is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Staff are falsifying medication label instructions. Based on interviews conducted with facility staff during this investigation the facility is not falsifying medication label instructions. LPA interviewed three facility staff, all three stated they have never witnessed any falsifying of medication labels. Staff 2 stated they are unaware of any facility staff altering medication records or labels. Therefore, this complaint is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited per Title 22 Regulations. Exit interview conducted with Administrator Tiffany Santoro, and a copy of this report was left at the facility along with appeals rights provided.