Complaint·January 4, 2024

Citations

3 citations recorded^*CCLD

• 87464(f)(4)Type B

  Personal assistance and care for required daily activities

  87464 Basic Services: (f)(4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications...This requirement was not met as evidenced by Based on interviews and records review, the licensee failed to ensure that at least one out of 114 residents was provide necessary assistance with activities of daily living, which presents a risk to the health and safety of residents in care.

• 1569.657Type B

  §1569.657 (a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative...written notice of the rate increase within two business days after initially providing services at the new level of care. This requirement was not met as evidenced by: Based on interview and records review, the licensee failed to meet this requirement for at least one resident and their responsible party, by not providing written notice within two business days of raising fees due to a change in the level of care.

• 87463(c)Type B

  Document behavioral expression and related causes

  87463 Reappraisals: (c) The licensee shall arrange a meeting with the resident, the resident’s representative, if any, appropriate facility staff, and a representative of the resident’s home health agency, if any, when there is significant change in the resident’s condition...This requirement was not met as evidenced by: Based on record review and interview, the licensee failed to meet this requirement by conducting at least one reappraisal which did not include the responsible party for the resident being appraised. This presents a potential risk to the health and safety of residents in care.