complaint·October 13, 2023

Continued.. Regarding the allegation Facility staff and kitchen staff are not performing hand hygiene. LPA reviewed training logs for facility staff on several subjects including “Handling Food Safely” on 04/24/2023, “Basics of Hand Hygiene” on 12/28/2022, “Food Safety Fundamentals” 07/05/2023. LPA Hurt interviewed facility kitchen staff who stated they are aware of the importance of hand washing during food preparation, and service. Based on interviews, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Facility staff are not bathing residents. LPA Hurt reviewed logs documenting facility Memory Care residents are given baths. LPA Hurt interviewed 3 facility staff who all stated residents are being bathed. Based on observation, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies Cited Per Title 22 Regulations. Exit interview conducted with facility Administrator Joy Carter, and a copy of this report provided.