complaint·January 12, 2024

Continued.. Regarding the allegation staff left resident on floor for an extended period of time. Resident 1 stated during the first power outage that occurred in July 2023 the facility staff did not conduct checks timely. Resident 1 stated they did fall, and was finally able to get up on their feet by themselves after being on the floor for hours. LPA Hurt interviewed facility staff 1 present during the power outage, who stated they clearly remember doing hourly checks during the power outage and observing Resident 1 in bed during checks. Staff 1 stated there was no alarm alerting caregivers Resident 1 pushed their pendant requesting assistance during the outage. Based on conflicting information provided it is not clear how long Resident 1 was on the floor during the power outage. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Staff did not respond to residents pendant. Facility residents’ pendants do work during power outages. Staff 2 stated the caregivers do get alerts if someone pushes their pendant during an outage, and there was no indication Resident 1 pushed their pendant to alert staff of a fall. Staff 1 stated a report was printed the day after the power outage and there was no record of Resident 1 pushing their pendant. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation Staff do not safeguard residents personal belongings. Reporting party stated they are missing several personal items including expensive T-shirts and clothing. LPA Hurt reviewed Reporting Parties “Client/ Resident Personal Property and Valuables” LIC 621. Reporting Party did not list any specific expensive t-shirts on the form. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited Per Title 22 Regulations. Exit interview conducted with Business Office Director, Maria Perez, and a copy of this report provided.