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Inspection visit

Follow-up on corrections

VISTA HARDEN RANCHLicense 2752028171 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst's (LPA)'s Shawna Doucette and Sarah Hurt at the facility unannounced to conduct a Case Management visit. LPA's met with facility Administrator Maria Perez and explained the purpose of today's visit. During the course of complaint investigation 24-AS-20250909115322, LPA's reviewed records documenting facility signal system response times. On 08/01/2025 resident in room 137 waited 57 minutes for facility staff to respond to signal system pull chord. On 08/01/2025 resident in room 107 waited 25 minutes for staff to respond to signal pendant push. The following deficiencies are being cited Per title 22 regulations. A copy of this report along with appeals rights provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. The following requirement has not been met as evidenced by: LPA's reviewed records documenting staff taking as long as 57 minutes to respond to resident signal system, which poses a potential, health, safety, or personal rights risk to residents in care.

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  • 87412(a)Type B

    Based on record review, the licensee did not comply with the section cited above in facility staff records are in multiple locations and not easily accessible to LPA's for review. which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 29, 2026 inspection of VISTA HARDEN RANCH?

This was a other inspection of VISTA HARDEN RANCH on January 29, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to VISTA HARDEN RANCH on January 29, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.