complaint·May 13, 2025

The Department has investigated the allegation: Facility has expired food for resident. During facility visit on 4/10/25 LPA observed frozen food section in the freezer that is expired. Based on observations, interviews conducted, and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A deficiency is being issued in accordance with California Code of Regulations, Title 22, on the attached 9099-D. Deficiencies were cited during this visit. Exit interview conducted, report signed and copy of this report with appeal rights provided to Administrator for facility records. The Department has investigated the allegation: Facility's roof is leaking. During complaint investigation LPA toured the facility, interviewed administrator, staff and residents. During the facility visits on March 27 th and April 10 th LPA did not observe roof leaks. Administrator response to interview was that roof leaks were observed from skylight in hallway outside room 4 earlier this year and repaired prior to facility visit. Based on files review indicated small opening of dry wall in room 4 and room 5 due to facility planned to review structures of the stucco for beams trucking and evaluations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation: Facility’s roof is leaking , is UNSUBSTANTIATED. The Department has investigated the allegation: Facility uses resident's room for storage. Based on observation during facility visit on 4/10/25 and staff interview, each resident room, bathroom and closet stored only residents’ personal belongings and residents personal care products. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation: Facility’s roof is leaking , is UNSUBSTANTIATED. Exit interview conducted, report signed and copy of this report provided to Administrator for facility records.