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Inspection visit

complaint

PACIFIC GROVE SENIOR LIVINGLicense 2772092411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 10/18/2024, Licensing Program Manager (LPM) Brenda Chan and Licensing Program Analyst (LPA) V Gorban arrived at the facility unannounced to conduct a subsequent visit and met with Business Office Manager (BOM) Melissa Arango to deliver findings of above allegation. LPA explained the purpose of the visit. Allegation: Facility has no hot water or heat for the residents. Based on observations, interviews, and records reviews residents did not have access to hot water on 10/14 (98 degrees F), 10/15 (98 degrees F) and 10/17 (97 degrees F) in South Wing Building due to boiler stops hearting water and has to be reset mannualy by staff. The facility's broiler igniter is not working properly, and the facility has been intermittently without hot water in the South Wing Building. Based on interviews conducted, observation, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations being cited on the attached LIC 9099-D Exit interview conducted, copy of this report provide to facility with Appeal Rights

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)(2)Type A

    87303 Maintenance and Operation (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement was not observed as evidenced by: The facility failed to maintained water temperature within regulatory requirement of Titlte 22 regulation (105 degree F (41 degree C) and not more than 120 degrees F) .At a minimum, there were three days, from 10/14, to 10/17 hot water was not accesible to residents. This is poses immediate health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 18, 2024 inspection of PACIFIC GROVE SENIOR LIVING?

This was a complaint inspection of PACIFIC GROVE SENIOR LIVING on October 18, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to PACIFIC GROVE SENIOR LIVING on October 18, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87303 Maintenance and Operation (2) Faucets used by residents for personal care such as shaving and grooming shall deliv..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.