Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
4 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87303(b)(1)Type B
87303 Maintenance and Operation. (b) A comfortable temperature for residents shall be maintained at all times. (1) The facility shall heat rooms that residents occupy to a minimum of 68 degree F, (20 degrees C). This requirement was not observed as evidenced by: Based on observations facility measured temperature during the visit recorded at 65.9 degrees, staff failed to maintain comfortable temperature for residents at the facility, which poses potential health and safety risk to persons in care.
- 87303(i)(1)Type A
87303 Maintenance and Operation. (i) Facilities shall have signal systems which shall meet the following criteria: (1) All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall: This requirement was not observed as evidenced by; the facility call light system does not work as required. Four out of nine residents unable to utilize call system services, which poses potential health and safety risk to persons in care
- 87303Type B
87303 Maintenance and Operation. (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was met as evidenced by: on 02/16/2025 at approximately 4:45PM a resident was trapped in the elevator when it malfunctioned for approximately 30 minutes. Based on records review elevator was not serviced since 2021, which poses potential health and safety risk to persons in care
- 87411(a)Type B
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by; when on 2/16/24, at approximately 4:45PM resident trapped in the elevator when it malfunctioned. Residents calls for assistance went unanswered for approximately 30 min, this poses potential health and safety risk ti persons in care.
FAQ · About this visit
Common questions about this visit
What happened during the April 9, 2025 inspection of PACIFIC GROVE SENIOR LIVING?
This was a complaint inspection of PACIFIC GROVE SENIOR LIVING on April 9, 2025. 1 citation were issued: 1 Type B.
Were any citations issued to PACIFIC GROVE SENIOR LIVING on April 9, 2025?
Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87303 Maintenance and Operation. (b) A comfortable temperature for residents shall be maintained at all times. (1) The f..."
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.