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Inspection visit

complaint

PACIFIC GROVE SENIOR LIVINGLicense 2772092411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This is an amended repot On 06/05/2025, Licensing Program Analyst (LPA) V Gorban conducted complaint commencement visit to the facility on above allegation. LPA met with Administrator (AD) Jessica Sanchez and stated the purpose of the visit. During the course of the investigation, LPA conducted a facility tour, interviewed administrastor and residents. The Department has investigated the allegation: Facility staff in interfering with resident receiving notification and watching upcoming event. Through interviews conducted with residents, it was discovered that facility staff interfered with residents receiving memo in mailboxes, although facility staff allowed resident to watch upcoming event. Based on observations and interviews, the preponderance of evidence standard has been met therefore the allegation is SUBSTANTIATED. A deficiency is being cited with civil penalty assessed on the attached LIC9099-D. Exit interview conducted. Report was not signed. A copy of this report and appeal rights were discussed and provided to the facility records.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(3)Type B

    87468.2 (a)(3) Personal rights(3) To be encouraged and assisted in exercising their rights as citizens and as residents of the facility. Residents shall be free from interference, coercion, discrimination, and retaliation in exercising their rights. This requirement was not met as evidenced by: Based on interviews and record review, the Licensee did not comply with section 887468.2 (a)(3) when facility failed to provide residents free from discrimination their personal rights by refusing residents to their personal mail boxes for distributing memos, which is a potential health and safety risk to person’s in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 5, 2025 inspection of PACIFIC GROVE SENIOR LIVING?

This was a complaint inspection of PACIFIC GROVE SENIOR LIVING on June 5, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to PACIFIC GROVE SENIOR LIVING on June 5, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.2 (a)(3) Personal rights(3) To be encouraged and assisted in exercising their rights as citizens and as residents ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.