complaint·July 10, 2025

Regarding staff do not assist residents in changing into sleeping clothes. Based on interviews and records reviews no alleged violations observed or reported. Based on observations, each resident has personal belongings / sleep wear available for bed time. Based on interviews, residents assisted with dressing those that require assistance, for the rest, sleep clothes prepared for residents to be dressed by self when ready. Regarding Staff do not treat residents with respect. During the investigation, the department interviewed staff, family, and administrator. During record reviews no alleged violations observed or reported. Based on administrator interview no reports of alleged violation recorded or provided to administrator. Regarding staff do not properly store food. Based on observations during facility visit and staff interviews, food stored in refrigerating units in all three sections of the facility. The units observed to be operational with in the requirements. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is unsubstantiated, at this time. An exit interview was conducted, and a copy of this report provided to administrator for facility records . No deficiencies were cited during the visit.