Routine inspection·June 11, 2025

At approximately 12:55 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to conduct a case management visit to follow up on a SOC341 report of suspected dependent adult/elder abuse received by the department on 06/06/2025 and a required 1-year annual inspection and met with Kristi Morrow, Administrator. Facility is an Continuing Care Residential Community (CCRC) with 340 residents in care, 58 of whom reside in the assisted living and memory care units. Community has a Hospice waiver for 15. At approximately 1:10 PM, LPA conducted a follow-up interview with Administrator regarding a SOC341 report of suspected dependent adult/elder abuse received by the department on 06/06/2025 reporting incidences of an intruder in the community who over the course of two days interacted with at least 10 residents in both the independent living and assisted living units of the community. Administrator states the individual was unable to provide a business card and was asked to leave the premises. Allegedly the individual was going door-to-door representing themselves as a registered nurse working with a brain health organization offering cognitive assessments to residents and was collecting personal information from residents, such as insurance and driver's license information and possibly a social security number from one. The local ombudsman and Napa Police Department were notified and LPA obtained an event number from Administrator. To date there have been no reports of any account activity or financial harm to any of the affected residents. Facility is currently working on access, process, and security improvements to prevent any such incidence from occurring in the future. Continued on LIC809-C... Continued from LIC809... At approximately 2:00PM, LPA initiated a tour of the memory care, assisted living and independent living units in the community with Administrator and observed the following: Facility has two- and a three story wings, with evacuation chairs placed at the top of each stairwell. Facility was a comfortable temperature, and passageways were free from obstructions. Water temperature in clients' bathrooms measured within the allowable range of 105 to 120 degrees F per Title 22 regulations. LPA observed a supply of paper products available to clients. Closets containing cleaning supplies and other items that could pose a risk were locked. The community has at least two days of perishable food and one week of non-perishable foods, as well as an emergency water supply in each building. Medications were centrally stored and locked. There are several covered seating areas and outdoor space for activities throughout the community. LPA observed an activity schedule and computers with internet available for resident use. The community's fire extinguishers were observed charged and were last serviced 01/2025. Sprinklers and Smoke and Carbon Monoxide detectors were last inspected by the a third party fire and security company 05/2025. Facility conducts monthly emergency/disaster drills with the last one conducted 05/2025. LPA observed facility's infection control plan and emergency disaster plan which was last updated 06/2025. LPA observed a supply of PPE, emergency supplies, flashlights and a first aid kits throughout the community. Facility has at least three backup generators for emergency preparedness. LPA will return at a later date to conduct file review, inspect medications, and complete this annual inspection. Updated copies of the following documents are to be submitted to CCL within 30 days of this visit : LIC500- Personnel Report (updated) A copy of the property deed - proof of ownership No Deficiencies are cited during inspection. Exit interview conducted with Administrator whose signature on form confirms receipt.