Office review·July 2, 2025

The California Department of Social Services (CDSS) Community Care Licensing (CCL) Santa Rosa Regional Office conducted am in office, Legal Non-Compliance meeting today 07/02/2025 with Linda Falls Guest Home I, 286802019. Present in the meeting were: Licensing Program Manager, Kimberley Mota, Licensing Program Manager, Bethany Moellers, Licensing Program Analyst, Julie Florio, and Administrator/Licensee Norbert Sacro. The purpose of this office meeting was to discuss areas of concern in the facility operations the result of substantiated complaint received by the Department on 10/11/2024 and putting Linda Falls Guest Home I facility on a Non-Compliance Conference (NCC) plan. On 03/10/2025 Licensee was cited for violating California Code of Regulations (CCR) Title 22, § 87466 Observation of the Resident and California Code of Regulations (CCR) Title 22, § 87465(a)(2) Incidental Medical and Dental Care. Parties present during the meeting agreed to a NCC plan for 2 years ending 07/02/2025 to bring the facility into compliance. Licensee Administrator confirmed that there are no non-ambulatory residents residing on the second floor of the facility which is in compliance with the facility's fire clearance. Items addressed during the meeting include, but are not limited to, areas of concern: Compliance with California Title 22 Regulations and Community Care Licensing (CCL) Requirements Recent substantiated CCL complaint Seeking Timely Medical Attention Violation Failed to ensure the resident’s medical needs were met which resulted in hospitalization for the treatment of pressure injuries and acute sepsis. Continued on LIC809C... Continued from LIC809... Technical Support Provider (TSP) assistance was offered to Licensees during this meeting. Administrator/Licensee was informed that civil penalties are under review by the Department per Health and Safety Code 1569.49(f), 1548, or 1568.0822. Exit interview conducted with Administrator/Licensee, whose signature on form confirms receipt of documents.