Complaint·September 21, 2021

Licensing Program Analyst (LPA) Angela Elliott arrived unannounced to deliver findings for the complaint allegation listed above. LPA met with Paul Oseso, General Manger. There is an allegation facility is not kept sanitary. LPA toured facility on 5/25/2021, 6/15/2021 and 7/13/2021. During the tours the facility appeared clean, free of odors and sanitary. The patio in the back was landscaped and well maintained. Confidential interviews conducted with other residents on 6/15/2021 revealed no concerns with the cleanliness or issues with pets at the facility. Staff interviews on 9/1/2021 indicated that if there are issues with pets that arise, they are dealt with immediately. Appendix D labeled “Pet Addendum” “When pet is not in the apartment, the Resident will keep it on a leash no longer than five feet in length or in a cage or other appropriate closed and ventilated container that is in the control of the resident.” Interviews with staff and residents provided conflicting information as to whether residents were concerned about pets being off their leash. Based on LPA observation, interview and record review LPA was unable to determine if an area of the facility was unclean or in an unsanitary condition at a prior date. Although the allegation may be valid, there is not a preponderance of evidence to prove the alleged violations did, or did not, occur. Therefore, the allegation is UNSUBSTANTIATED.