Office review·November 19, 2025

An office meeting was conducted today, 11/19/2025, in the Santa Rosa Regional Office. The following individuals were present in the meeting: Licensing Program Manager, Bethany Moellers, Licensing Program Analyst, Julie Florio, Licensee, Jean Felix and prospective new Licensee, Kristine Bernardino and spouse Ron Hael. The purpose of the informal office meeting was to discuss the current operation of the facility and continued financial monitoring compliance. This is part of the non-compliance plan facility was placed on 08/19/2024 during a formal office meeting regarding concerns the Department has surrounding the facility's financial solvency. Items addressed in today's meeting include but are not limited to observed noncompliance in the areas below : Operation of the Facility New Licensee Application Fire Clearance Financial Monitoring Documents in the Name of Current Licensee Financial Monitoring Documents Requested: April – June 2025 LIC 401, with supporting documents April, May, June 2025 utility statements April, May, June 2025 bank statements for all bank accounts the facility uses, all pages Continued on LLIC809C... Continued from LIC809... June 2025 LIC 403 with supporting documents Current General Liability Insurance Current Workers Compensation Insurance. Licensee understands that since the facility is currently licensed under Pink Lady Carehome, LLC, these documents need to be all be in the name of the current Licensee. They cannot be under any other business name or individual while the facility is still operating under current License. The prospective licensee was requested to inform the Department by COB Friday, 11/21/2025 whether they will be submitting an application for a change of ownership or whether they will be ceasing operation of the facility. If prospective licensee decides to proceed with application, they have agreed to submit this application to the centralized application bureau by COB, Friday, 12/05/2025. If prospective licensee decides to cease operation of the facility, then current licensee agrees to submit all requested financial monitoring documentation in the name of the current license/licensee by COB, Friday, 12/05/2025 to avoid legal action against the facility. No deficiencies were cited during today's office meeting. Exit interview conducted with Licensee whose signature on form confirms receipt.