Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Complaint

ZEALCARE HOMELicense 2868040254 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA was met by Caregiver Corina Anguiano. LPA toured the building, interviewed staff and reviewed records. Based on interviews conducted, facility staff did not assist with administering medications as ordered. Resident was prescribed antibitics and they were not given as ordered. Resident required eye drops that were not administered as ordered. Based on interviews conducted, there were long delays in communication with Licensee. Residents responsible party requested information and it took several days for a return call. This occurred on multiple occasions. Based on records reviewed, resident moved into the facility on 12/12/2023 and did not receive a copy of the agreement until February. Based on records reviewed, resident went to the emergency room on 09/10/2024. Licensee did not send notification to the department of this unusual incident. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Corina Anguiano and Appeal rights were given.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements:(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on records reviewed Licensee did not follow regulation by not notifying the Department of a residents visit to the emergency room. This poses a potential Health, Safety or Personal rights risk to residents in care.

  • 87465(a)(4)Type A

    Assist residents with self-administered medication

    87465 Incidental Medical and Dental Care:(4) The licensee shall assist residents with self-administered medications as needed.This requirement is not met as evidenced by: Based on records reviewed and interviews conducted, Licensee did not ensure medications were administered as ordered. Resident did not receive eye drops as ordered and resident antibiotics were not given as ordered. This poses an immediate Health risk to residents in care.

  • 87468.1(a)(9)Type B

    Prompt responses to resident communications

    87468.1 Personal Rights of Residents in All Facilities: (9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement is not met as evidenced by: Based on interviews conducted, Licensee did not promptly respond to resident representatives This poses a potential personal rights risk to residents in care.

  • 87507(e)Type B

    Provide copies of signed agreements and amendments

    87507 Admission Agreements:(e) The licensee shall provide a copy of the signed and dated current admission agreement, and all subsequent signed and dated modifications, to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification. This requirement is not met as evidenced by: Based on interviews conducted, resident nor their representative received a copy of the admission agreement immediately after signing. This poses a potential Health, Safety or Personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 15, 2024 inspection of ZEALCARE HOME?

This was a complaint inspection of ZEALCARE HOME on November 15, 2024. 4 citations were issued: 1 Type A (serious) and 3 Type B.

Were any citations issued to ZEALCARE HOME on November 15, 2024?

Yes, 4 citations were issued (1 Type A, 3 Type B). The first citation was for: "87211 Reporting Requirements:(D) Any incident which threatens the welfare, safety or health of any resident, such as psy..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.