Office review·August 11, 2025

At approximately 11:30 AM, on 08/11/2025, an informal office meeting was conducted in the Santa Rosa Regional Office. Present in the meeting were Licensing Program Manager, Bethany Moellers, Licensing Program Analysts, Julie Florio, and Madonna Grace Martinez, Administrator/Licensee. The purpose of the informal office meeting was to discuss areas of non-compliance and observed concerns in the of the operation of Zealcare Home #286804025. The Licensee was informed that this informal meeting is a part of the Administrative Action process and that further and/or repeat citations may result in further action by the Department. The legal administrative action process was explained to attendees which is based on areas of non-compliance found during the quarterly non-compliance visit conducted on July 30, 2025 and correspondence received by CCL on 07/31/2025 that the City of Napa Fire Department has not received the required emergency disaster fire drill log from the facility which is due by Close of Business (COB) 08/11/2025. Administrator/Licensee is aware that failure to comply with Napa Fire Department's request may result in a citation and civil penalties being issued by CCL. Items addressed in today's meeting include but are not limited to observed areas of noncompliance in the areas below: Fire Clearance Administrator Qualifications and Duties Full Bedrails Reporting Requirements Continued on LIC809C... Continued from LIC809... Licensee agrees to maintain communication with the Napa City Fire Department to resolve the areas of non-compliance. Technical Support Provider (TSP) assistance was offered to Licensees during this meeting and agreed to engage services. Deficiency is cited from Title 22 Regulations, Division 6, (see LIC9099D). Exit interview conducted with Administrator/Licensee , whose signature on form confirms receipt of documents. Appeal rights provided.