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Inspection visit

Follow-up on corrections

ZEALCARE HOMELicense 2868040259 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/13/2025, at approximately 1:15 PM, Licensing Program Analyst (LPA) Julie Florio arrived at facility unannounced, to conduct a Case Management - Deficiencies visit and met with Corina Anguiano, Caregiver/Designated Responsible Party (DRP). Administrator, Madonna Grace Martinez was contacted via telephone and DRP left a message regarding today's visit. LPA toured the building and found it to be clean and orderly. Food was plentiful and stored in a safe manner. Today's Case Management - Deficiencies visit is to follow up on areas on non-compliance identified and discussed with Licensee during LPA's quarterly Legal/Non-Compliance visit on 10/22/2025 and previously uncleared deficiencies issued since facility was placed on the current non-compliance plan on 06/26/2024, which Licensee agreed to clear by EOB 10/31/2025. To date, the Department has not received any of the requested information or communication from Licensee. As a result, LPA is issuing citations for the following areas of concern which are reflected in each of the uncleared plans of correction issued since 06/26/2024: Medication Administration Prompt Response to Resident's Representative Admissions Agreements Reporting Requirements Staff Training Appraisal Needs and Services Plans Staffing Postural Support Orders Continued on LIC809-C... Continued from LIC809... Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC-809Ds with Plans of Correction, and Appeal Rights discussed and provided to DRP. Signature on forms confirms receipt of documents.

Citations

9 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(6)Type A

    §1569.269 Enumerated rights; severability (a)(6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on file review, interviews conducted and record review, the licensee did not ensure that facility was staffed sufficiently or that staff were competently trained to ensure injuries were not caused to R1 during their care, which poses a health, safety, and/or personal rights violation to residents in care.

  • 1569.625Type B

    H&S Code 1569.625 Staff training; legislative findings; contents: training requirements . This requirement is not met as evidenced by: ***Based on file review & interview with Licensee, the licensee failed to ensure that all staff had completed the required annual training as required by title 22 regulations and H&S Code which poses a potential health and safety risk to residents in care. LPA observe during file reviews 3 out of 3 staff have not completed all of the required 20 hours of ongoing annual training.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements:(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on records reviewed Licensee did not follow regulation by not notifying the Department of a residents visit to the emergency room. This poses a potential Health, Safety or Personal rights risk to residents in care.

  • 87412(c)Type B

    Document required staff training and orientation

    87412 Personnel Records:(c) Licensees shall maintain in the personnel records verification of required staff training and orientation. This requirement is not met as evidenced by: Based on records reviewed, Licensee did not have documentation of completed staff training. This poses a potential Health, Safetly or Personal Rights risk to residents in care.

  • Prompt responses to resident communications

    87468.1 Personal Rights of Residents in All Facilities: (9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement is not met as evidenced by: Based on interviews conducted, Licensee did not promptly respond to resident representatives This poses a potential personal rights risk to residents in care.

  • 87507(e)Type B

    Provide copies of signed agreements and amendments

    87507 Admission Agreements:(e) The licensee shall provide a copy of the signed and dated current admission agreement, and all subsequent signed and dated modifications, to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification. This requirement is not met as evidenced by: Based on interviews conducted, resident nor their representative received a copy of the admission agreement immediately after signing. This poses a potential Health, Safety or Personal rights risk to residents in care.

  • 87608(a)(5)(B)Type B

    87608 Postural Supports (a)(5)(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement is not met as evidenced by: Based on file review, interviews conducted and record review, the licensee was unable to produce orders for full bedrails observed on R1's hospital bed as required per regulation, which poses a potential health, safety, and/or personal rights violation to residents in care.

  • 85068.2(b)Type B

    85068.2(b) Needs and Service Plan. If the client is to be admitted, then prior to admission, the licensee shall complete a written Needs and Services Plan…..***Based upon records reviewed, this requirement has not been met as evidenced by: Appraisal & Needs Service Plan for 5 out of 5 residend as of 04/01/2025 is not complete or signed by all partiesThis poses a potential Health and Safety risk to clients in care.

  • Assist residents with self-administered medication

    87465 Incidental Medical and Dental Care:(4) The licensee shall assist residents with self-administered medications as needed.This requirement is not met as evidenced by: Based on records reviewed and interviews conducted, Licensee did not ensure medications were administered as ordered. Resident did not receive eye drops as ordered and resident antibiotics were not given as ordered. This poses an immediate Health risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 13, 2025 inspection of ZEALCARE HOME?

This was an other inspection of ZEALCARE HOME on November 13, 2025. 9 citations were issued: 2 Type A (serious) and 7 Type B.

Were any citations issued to ZEALCARE HOME on November 13, 2025?

Yes, 9 citations were issued (2 Type A, 7 Type B). The first citation was for: "§1569.269 Enumerated rights; severability (a)(6) To care, supervision, and services that meet their individual needs and..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.