Incident investigation·December 9, 2025

On 12/09/2025, at approximately 12:45 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to conduct a case management - incident visit and met with Lia Miller, Director of Operations. LPA is conducting a case management visit to obtain more information regarding an incident report received by the Department on 12/08/2025 for an incident that occurred on 12/01/2025, involving Resident 1 (R1). LPA conducted an interview with Staff 1 (S1). No deficiencies were cited during todays visit. Exit interview was conducted with Director of Operations, whose signature on form confirms receipt of documents.