Incident investigation·October 14, 2025

On 10/14/2025, at approximately 4:00 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to conduct a case management - incident visit and met with Dorla Licausi, Administrator. LPA is conducting a case management visit to obtain more information regarding two incident reports received by the Department: (1) received on 07/30/2025 for an incident that occurred on 07/20/2025, involving Staff 1 (S1) and Resident 1 (R1); and (2) received on 08/27/2025 for an incident that occurred on 8/25/2025 involving S1 and Resident 2 (R2). Both of these incidents were followed up on today as a part of complaint investigation #21-AS-20250821122246 received by the Department on 08/21/2025. A citation was issued under the complaint investigation. Exit interview was conducted with Administrator, whose signature on form confirms receipt of documents.