Complaint·July 7, 2023

Per interviews with staff and other parties dinner is served from 5pm to 6pm. Per interviews with staff and other parties, the residents may go to bed when they want to. Staff will help the residents get prepared for bed and residents may go to bed when they choose. The LPA toured the facility with the Administrator. LPA observed the food supply to be sufficient, perishable and nonperishable food. Facility was at a comfortable temperature during the inspection. Facility was clean and orderly. The LPA reviewed regulations regarding food service, and resident personal rights, and discussed with the Administrator to ensure compliance with regulations regarding the operation of the facility. The Administrator stated their understanding of the regulations discussed. Based on the interviews, record/document reviews, and related information obtained during the investigation, the LPA found differing information provided by interviewed parties. The LPA was not able to obtain sufficient information to support that violations had occurred. Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegations, facility meals are served more than fifteen (15) hours apart, facility is not providing snacks between meals, and facility violated the resident's personal rights, are Unsubstantiated, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited during todays visit. Exit interviews were conducted.