complaint·September 23, 2025

Continued from LIC9099... Subsequently, on 09/19/2025, LPA received copies of R1's admissions agreement dated 04/18/2025 and R1's admissions agreement addendum from Licensee which were sent to R1's responsible party via DocuSign on 05/31/2025 with the rate increase effective 06/01/2025. This addendum explained the change in condition and supervision needs of R1 noting changes in their sleeping patterns and daily and nightly elopement attempts. On 09/19/2025, LPA also received forwarded email communications dated 05/30/2025 between Licensee and R1's responsible party regarding a previous 30-day notice submitted by R1's child on May 1, 2025 via text message and the rate change with explanation should R1 remain in the facility. Based on observations made, interviews conducted, and records reviewed, the department received conflicting information. Based on interviews conducted and records obtained, the allegation that facility did not give proper notice for level of care rate change for R1 is UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited. Exit interview conducted with Licensee, whose signature on form confirms receipt of document(s).