Incident investigation·September 15, 2025

On 09/15/2025, at approximately 3:15 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to conduct a case management - incident visit and met with Karina Loera, Memory Care Director. LPA is conducting a case management visit to obtain more information regarding an incident report and SOC341 received by the Department on 09/09/2025 for an incident that occurred on 09/07/2025, involving Resident 1 (R1) and Resident 2 (2). LPA conducted and interview and obtained documents. No deficiencies were cited during todays visit. Exit interview was conducted with Memory Care Director, whose signature on form confirms receipt of documents.