Complaint·September 30, 2025

continued from LIC9099... On 09/30/2025, LPA conducted further interviews with S1 and Resident 1 (R1) who was named in the complaint and both denied any knowledge of medications not being dispensed as prescribed since a prior allegation which was addressed under the facility's previous name Watermark on complaint #21-AS-20250224164341 which was received by the Department on 02/24/2025. Additionally, both denied any knowledge of staff yelling at residents. On 09/30/2025, LPA also obtained documents which revealed that none of R1's discontinued medications for a month prior to this complaint were administered after their discontinuation orders were received by the facility. Based on interviews conducted and records obtained, the department received conflicting information regarding the above allegations. Based on interviews conducted and records obtained, the allegations that facility staff did not dispense medications as prescribed and facility staff yelled at residents are UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited. Exit interview conducted with Grant Wegner, Administrator, whose signature on form confirms receipt of documents.