complaint·October 14, 2022

and alarms that alert staff. LPA interviewed S2 who explained how staff are always checking on residents in addition to the hourly checks they receive. Staff constantly check on the residents and monitor them while they're in the dining room, and taking walks. Furthermore, S2 showed LPA Haley how the alarms work and explained how the alarms are placed in strategic places in the residents room like the bed, and reclining chair. LPA interviewed S3 who's stationed in the hallway and listens for bells and alarms. S3's job is to respond to the resident if a bell or alarm is heard and make sure the resident is okay. If the resident is found on the floor the next step is to call a nurse to evaluate the resident. S3 is equipped with a 2-way radio to call a nurse if needed and is not allowed to touch the resident at all. Based on the information gathered during the investigation, observation, and review of all documents obtained, the following allegation: Facility failed to address resident's multiple falls, is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was provided.