Complaint·July 1, 2024

CONTINUED FROM FORM LIC9099 During the follow-up investigation visit, two staff interviews were conducted along with an interview of resident R1. Additional resident records were requested and obtained after a new physician report and resident assessments had been conducted. Regarding the allegation that the Facility is refusing to accept the resident back to the facility, the following has been concluded: Resident R1 was sent out to receive a psychiatric evaluation following an incident involving aggression towards a staff member on March 21, 2024. The resident was still hospitalized during the initial complaint investigation visit. Multiple interviews with facility staff confirmed that no eviction was notified to the resident or their responsible party and that the goal of the hospital stay was to ensure the safety of both staff and resident upon readmission. Treatment adjustments were conducted and the resident was admitted back to the facility's memory care unit in April 2024. No new incidents have been reported by facility staff since the readmission took place. There is no additional evidence that a plan to not readmit the resident was ever in place and the resident has successfully returned to the facility. As a result, the allegation is found to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Executive Director Erin Palposi and a copy of this report was provided to a facility representative.